Pricing and availability
Customs and Duty
Please note that all shipments to US and
Rest of World destinations may be subject to import duties and
taxes, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by you; we
have no control over these charges and cannot predict what they may
be. We can also not be held responsible for any delays that the
custom process may cause.
Availability
All orders for products are subject to
availability. If there are any problems with your order we will
contact you to discuss an appropriate
alternative.
Prices
The prices quoted are those ruling at
the time of production. Due to circumstances beyond our control,
prices may have to be altered up or down, including any alteration
to the rate of value added tax. The correct price will be shown on
your delivery note. If for this or any other reason an item is not
acceptable, it may be returned providing it is sent back within 28
days in accordance with our standard return policy. This does not
affect your statutory rights. All prices shown are cash prices. The
main price quoted on our site is in British
pounds.
Code of Practice
We subscribe to the Code of Practice
established by the Mail Order Traders’ Association in
consultation with the Office of Fair Trading. We undertake to deal
with any complaint speedily and
sympathetically.
Data protection act
For credit purposes we will consult the
files of a credit reference agency who may record the search. We
will also share information about customer accounts with other
lenders through credit reference agencies to enable credit
decisions to be made or for fraud prevention or for tracing
debtors. The company is registered as a Data User under the Data
Protection Act 1984. The register entry contains descriptions of
the sources, uses and disclosures of personal data held by the
company.
Legal
Ness operates under the governing rules
of the Sale of Goods Act 1979 and operates within the jurisdiction
of the Edinburgh Sheriff Court.
Colour reproduction
The limitations of
broadcasting may mean a slight variation. Every reasonable care has
been taken to ensure that the descriptions
are accurate. However, specifications may
change.
Discount codes and
Promotions
From time to time we run price related discounts. All such offers
are subject to the following full terms and conditions. All items
to be discounted must be added to the basket and if necessary an
offer code must be entered at the online check out to receive your
discount. Please ensure the discount has processed correctly before
continuing to payment. We cannot be held responsible for orders not
processed with a discount when the instructions have not been
followed correctly.Normal refund rules apply and returned items
will be refunded or exchanged at the reduced price with
presentation of a valid invoice receipt.
Copyright
All brand names, product names and
titles used in this site are trademarks or trade names of their
respective holders. No permission is given in respect of use of any
of the above and such use may constitute an infringement of the
holders’ rights.
Supply
We reserve the right to refuse to supply
any individual or company. The supplier of the goods featured is
Ness, 19 Silvermills Court, Henderson Place Lane, Edinburgh, EH3
5DG
Registered office
Welma Purity Ltd trading as Ness 19
Silvermills Court, Henderson Place Lane, Edinburgh, EH3 5DG
Registration number SC240457 registered in Scotland. VAT number
703830362
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